Frequently Asked Questions
What is Nuelinkx?
Nuelinkx is a remote-first creative and technology services company that provides businesses with fully managed access to vetted African creative and technical talent.
We operate as a delivery partner, not a freelancer marketplace, offering structured teams, defined workflows, and consistent execution.
How is Nuelinkx different from hiring freelancers or agencies?
Unlike freelancers, Nuelinkx provides managed teams with account oversight, quality assurance, and predictable delivery.
Compared to traditional agencies, we offer greater flexibility, faster turnaround, and cost efficiency without long-term contracts or agency overhead.
What services does Nuelinkx provide?
We deliver services across branding and design, UI/UX and product design, web and application development, digital marketing support, IT consulting and advisory, cloud services, cyber security, software development. content production, and managed creative and tech teams (Creative-as-a-Service / Team-as-a-Service).
How do you ensure quality and consistency?
Every engagement includes defined scopes, service tiers, and delivery standards.
Work is reviewed through structured quality assurance processes and managed by dedicated account leads (Project Managers-tech, Creative Directors-Media) to ensure consistency, accuracy, and alignment with client objectives.
Will we have a single point of contact?
Yes. Each client is assigned a dedicated account manager who serves as the primary point of contact, coordinates delivery, and ensures accountability across all workstreams.
How do you handle data security and confidentiality?
We operate under signed NDAs, controlled access to systems and assets, and defined data-handling procedures. Access is granted on a need-to-know basis, and all team members adhere to confidentiality and security protocols.
What pricing models do you offer?
We offer flexible pricing models, including monthly managed service plans, dedicated team subscriptions, and project-based engagements allowing clients to choose what best fits their operational needs.
What time zones do you operate in?
Our teams are distributed across African time zones, allowing for overlap with US, UK, and Canadian business hours. We structure workflows to ensure timely communication and predictable turnaround times.
Is Nuelinkx suitable for enterprise and regulated industries?
Yes.
We work with mid-market and enterprise organizations across industries including technology, fintech, energy, real estate, media, and consumer brands. We follow strict access controls, documentation practices, and confidentiality standards.
Do you offer trial periods?
Yes.
We offer a limited trial 5 day Trial or pilot engagement to allow clients to evaluate our workflows, communication, and delivery quality before committing long-term.